We are working on a patch for the bug. It's a problem we are aware of and thought we had fixed prior to release.

In the meantime, if you haven't already, please try starting the game over from the beginning with a NEW PLAYER. The majority of users are not having this problem, so restarting the game may allow you to play through without the bug happening.

Later today, we will provide an update regarding the bug. If we don't a patch yet, we will let you know when we expect one to be available.

Again, we apologize for the inconvenience!

Hello Aaron. Cool game!!! Thanks for the update on Chapter 2.

FYI.....I have tried restarting twice with a NEW PLAYER but it still happens. I have tried redoing the Chapter in a different order, but alas, it still haunts me.

Hope to see a patch soon!!!

Take care
Nasus

Just so I understand - this bug causes the game to skip the end puzzle of the chapter, but you can start at the next chapter and play on, right?

For me, I played through the three cards for chapter two. Then it went to the cut scene with Jess and Merryman eating Chinese. There was some overlap of dialogue, like two scripts were playing at once. Then, when it got to the end of the cinema, the screen went blank. I could still hear music, but I couldn't do anything. I ended up having to open my task manager and stop the program.

I just went back into the game - I can start Chapter Three, but I definitely missed something between the Chapters. I clicked on the story summary for Chapter Two and it made mention of things that I never saw in the flashbacks.

Yes, I can start Chapter 3, but I'll wait because part of the fun is the story, and not finding out what happens at the end of Chapter 2 is a bummer.

You're right. I'm really sorry about the glitch. We'll get it taken care of as soon as possible.

It's cool, I can't think of any game I've bought on launch day that didn't have at least one bug. And I just finished Chapter Three: very, very awesome!

The problem I think is you can't see the screen to interact with in the puzzle but I think I was able to press a skip button or something that took me back to the Oujia board puzzle. Also Jess repeats herself after solving a puzzle once. I don't know if that's supposed to be intentional or not.

There seems to be many buttons in that dark blank screen! One took me back to the newspaper puzzle, while another one took me to a word game room, but of course I couldn't see which.

Tell it true, Aaron, you're trying to force us to play it slowly, aren't you?

Something like who is Gira? It must be a clue. Who Is Gira???

Thank you for the update Aaron.

I'll try and start with a new player today and see if that makes a difference.

Ok I tried creating a new player but that didn't solve anything. But I think I know what's going on. The game is playing the movie you're supposed to get after you solve the puzzle as well as the initial one. That's why Merryman is saying not half bad... If the game is playing two movies at once it means that the game thinks you've already solved the puzzle or there's something in the programming that's pulling up both movies at once for some reason. I'm guessing the flag is already cleared for solving the puzzle for some reason. Man I hope this gets fixed soon. I'm on pins and needles.

Bjyman, that's EXACTLY what's happening. As I said in another post, this was a problem we had encountered before, but never in the first two chapters...and we were sure we'd fixed it!

We've been working on it all day and it looks like it will be ready to test first thing in the morning. If everything works right, we'll have a patch posted sometime tomorrow.

I'm sorry but until the patch comes out I'll not be playing the game anymore....sadly......just too darn frustrating.

The same gliches seem to unfold thruout the entire first 3 Chapters ........I cannot reset any puzzles without weird things happening.....on all of the first 3 Chapters, therefore I assume it runs rampid like that thruout the entire game.

Too bad because it is a very unique and interesting game.

Let us know when all of this is fixed please.

Regards
Nasus